We're here to help you with all your questions! We will respond to your email within one hour during business hours (9:00 am to 7:00 pm ET Monday-Friday).
Please select a topic below that best describes your inquiry. This allows us to direct your e-mail to the correct department and send you a reply as quickly as possible.
Billing & Refunds
Returns & Exchanges
Product Inquiries & Suggestions
Party & School Event Planning Help
You may also want to visit our FAQ's (Frequently Asked Questions) to find an answer to your question.
You may also email American Prom Service.
American Prom is open to take your calls Monday through Friday 9:00 am to 7:00 pm ET at 1-800-314-8775.